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| Craig Williams [staff] | ScriptBuilders | Upload your Scripts! |
| Home >> ScriptBuilders >> Utilities >> Mac HelpMate |
| Script Info Page |
 Mac HelpMate 2.1 |
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Freeware | Version: 2.1 | Script id: 4847 Author: sourcehound | Developer's Web Site Scripting Additions Required?: None Requirements: Mac OS X 10.3 or higher, BSD Subsystem Script Type: Run Only Category: Utilities Click here to View Screenshot |
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| If you're a Mac support professional or consultant, you need this application in your arsenal of troubleshooting tools. It can replace a whole bunch of expensive tools, including Timbuktu, eCare, and many others...
Mac HelpMate contains powerful diagnostic features, such as the ability to run SMART (S.M.A.R.T) tests, check temperature and hardware sensors, inspected installed packages, repair permissions, clean caches, remove unecessary trash files, ASR multicast server, support for Growl notifications and much much more. Mac HelpMate remains a free and useful program, but can be enhanced with a Mac HelpMate Professional account subscription that enables zero-configuration screen sharing. Its sister products, also currently included with a subscription are: Mac UserMate (Mac HelpMate with a simplified interface), Win HelpMate to control Windows Computers, and Auto HelpMate which allows a subscriber to initiate a screen sharing session from a web page. |
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| Release Notes: * Major New Feature: screen control via the Auto HelpMate connection manager.
* Mac HelpMate now gives visual feedback regarding the state of preferences such as Dock position, pinning, minimization effect, and status of each preference toggle * DHCP informatoin added to the diagnostics menu * DNS information added to the diagnostics menu * User and Volumes palette added to allow cleaning functions to be performed on any user account or any attached volume without loggin in as that user * Added “Delete User’s Trash” cleaning item * “Clean User Caches” preserves spotlight metadata and log-in pictures taken with Photo Booth * Added “Clean Microsoft Office Font Caches” * S.M.A.R.T Tests now use version 5.3.7 of the smartmontools to add support for Intel Macs * Progress indicators now only display when active * Preferences window now returned to Main Menu bar’s “Mac HelpMate” menu * Mac HelpMate no longer depends on the Finder, so those running an alternate Finder like Path Finder do not have to have the Finder running * Mac HelpMate now launches much more rapidly * Cleaning tasks may now be performed on any user account on the boot volume, or on mounted volumes such as Firewire drives or Macs in target disk mode via the “Users and Volumes” palette in the “View” menu * Addition of AutoActivation capability: AHM (Auto HelpMate) which allows for screen sharing even if no one is logged in * Web-based HelpMate Connection Manager for Auto HelpMate allows for management of remote sessions * Registration of Auto HelpMate computers with the HelpMate Connection Manager from the Mac HelpMate GUI * Auto-population of active sessions in the Mac HelpMate control window * URL support for initiating screen control with two clicks * Growl notifications when a machine is ready to control * User-initiated screen sharing to control in under 30 seconds * Optional Mac HelpMate Quick Connect (MHMQC) status item in Menu Bar * Single-click screen sharing from the MHMQC status item in Menu Bar * Authentication information now “automagically” appears instantaneously in a popup list in the Mac HelpMate GUI, no email is necessary to transmit authentication codes * Support for the free Chicken of the VNC viewer for full-screen mode and all Mac OS X keyboard commands and shortcuts * Support for the commercial Vine Viewer allows for VNC screen scaling so that larger Desktops may fit completely inside smaller displays as well as all Mac OS X keyboard commands and shortcuts * Control Session log keeps a record of sessions for billing or auditing purposes * Mac HelpMate now stores the screen control password in the keychain * “Email my Tech” now gives the same detail level (including serial) number when sending System Profiler report as when emailing System Profiler report during screen sharing * The “big branding” button now supports four subscriber-configurable actions: 1) open a particular URL 2) create a new email in the default email program 3) open the Remote Support Window 4) bring up the contact form to email to the subscriber |
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| This Version: 2101 | All Previous Versions: 0 | Show More files from this Author? | |
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